Case Study: Boosting Forecast Accuracy & Sales Efficiency in Manufacturing with Salesforce Cloud

🏭 PrecisionTech Components (USA-based OEM Supplier)

Industry: Industrial Manufacturing
Employees: 750+
Challenge: Inaccurate demand forecasting, disjointed sales agreements, inefficient distributor collaboration
Solution: Salesforce Manufacturing Cloud + CPQ + Experience Cloud

🧩 The Challenge

PrecisionTech Components, a leading OEM supplier for aerospace and automotive parts, faced critical challenges:

🔄 Disconnected sales and operations data
📉 Frequent mismatches between forecasts and actual orders
🧾 Manual quote generation with high error rates
🧍 Poor visibility into partner pipelines and commitments

They needed a centralized solution to bridge gaps between sales agreements, forecasting, and partner collaboration.

🚀 The Salesforce Manufacturing Cloud Solution

PrecisionTech deployed the following:

🛠️ Manufacturing Cloud

Unified account-based forecasting
Linked sales agreements with real-time volume tracking

🔢 Salesforce CPQ

Automated product configurations and price quotes
Integrated approval workflows to reduce delays

🤝 Experience Cloud Portal

Self-service portal for 50+ global distributors
Access to sales data, quotes, and fulfillment updates

🔗 ERP Integration via MuleSoft

Real-time sync with inventory and order management system

📊 Key Outcomes

KPI Forecast Accuracy before is 65% and after implementing solution Forecast Accuracy is 91%

“Salesforce Manufacturing Cloud helped us transform from reactive to predictive. With custom configuration made integration with our ERP smooth and scalable.”
— VP of Operations, PrecisionTech